Group Tour Rates & Details

Museum Information

The Museum is open Wednesdays through Mondays, 10:00 am – 5:00 pm. The Museum is closed on Tuesdays. 

Complimentary coat check is available, and small lockers are available for 25 cents. There are several water fountains throughout the building, and snacks available for purchase in the Legacy Shop. There is free Wi-Fi inside the building, and photography is allowed in most areas unless otherwise noted.

Wheelchairs are available at no cost on a first-come, first-served basis. An elevator is available on all three public levels of the Museum. Service animals as defined by the ADA are welcome. If additional accommodations are necessary, please contact the Group Tours team at grouptours@ilhmec.org or 847.967.4849.

The Museum is also available for private meetings and events.

Adult Group Tour Information

Group tour reservations require three weeks advance booking with a minimum of 15 individuals per group. All Group visits include a docent-led experience and are available during the Museum’s regular operating hours. Discounted rates are available for groups who begin their tour at noon or later.  

All members of a group including Museum members are included in the group charge. Museum membership does not include the benefit of complimentary admission when part of a group tour. For additional information, please contact us at grouptours@ilhmec.org or 847.967.4849. 

Group Rates (On-Site Tours)

Rates, suggested itineraries, and add-on details are available here.

Groups are more likely to get their first choice of date and receive discounted rates when their tour begins at or after noon. Mornings are often booked with large field trip groups. 

One group leader and one bus driver (if present) will be admitted for free. All rates are per-person and include taxes & fees.

Group Rates (Virtual Tours)

Virtual Group Tours are 1 hour in length and include a docent/host who will provide a short introduction and facilitate a Q&A session at the conclusion of the tour. You may choose to host your virtual tour on your organization’s platform, such as Zoom, or have the Museum host your virtual tour with IT support. Currently available topics are available here (filter for “virtual”).

• Client-Hosted Virtual Group Tour: $250 
• Museum-Hosted Virtual Group Tour: $500 
• After-Hours Museum-Hosted Virtual Group Tour: $700 

Special pricing may be available for non-profit organizations – please indicate your organization’s status on the Group Tour Request Form.

How to Book

Begin by submitting a Group Tour Request Form. You will receive an email from the Group Tours Team to discuss your visit. With a date and itinerary established, you will receive a confirmation via e-mail. Important dates and ways to submit payment will be included. 

A 50% deposit is due one month ahead of your tour, or at time of booking if your tour is in less than one month. The final headcount and final payment are due one week ahead of your tour. Payments can be made in the following ways:  

• Online: Click here to pay online.
• Phone: Group Tours Sales Team – 847.967.4849   
• Mail: Illinois Holocaust Museum Attn: Group Tours, 9603 Woods Drive, Skokie, IL 60077   

Purchase orders are not accepted. 

CANCELLATION POLICY: If you need to cancel your tour, contact Group Tours immediately at grouptours@ilhmec.org or 847.967.4875. A full refund will be mailed if the tour is canceled with at least three weeks’ notice. Cancellations with less than three weeks’ but more than 10 days’ notice may have their funds applied toward a future booking for the same organization to take place within 6 months of the originally scheduled date. Refunds are not made for cancellations within the final 10 days of the visit. 

Parking & Arrival

Free parking is available for cars and buses in our west lot. You can download driving & parking information before your visit, as well as a printable map of the Museum (Español).

Buses, ride shares, and drivers should drop off guests on the east side of the building (facing I-94).  Pull into the driveway on the north side and continue around the building to the east side.  Drop off guests in front of the gray doors. 

Bus parking is on the west side of the building, across Woods Drive. 

Buses, ride shares, and drivers should pick up guests on the east side of the building, in front of the white doors. 

All group tour guests must enter the main entrance and proceed to security. Purses, handbags, and backpacks are welcome but will be x-rayed and subject to search. Please do not bring luggage.

Meal Offerings

Whether your group is coming from another venue, spending most of the day at the Museum, or on a tight schedule, add to the authentic experience by dining on Chicago deli food from a favorite local venue.

Learn more >>

Shopping

All group tour participants are offered 10% off their purchases in our Legacy Shop. This discount is also offered online for virtual group tour participants.